Groups staying at Dollywood’s HeartSong Lodge & Resort are immediately made to feel welcomed by its friendly and attentive hosts. The Dollywood Company has won several awards for its customer service and hospitality, because its hosts truly want guests to feel like they’re part of the Dollywood family. Throughout every step of hosting a meeting or event at the Lodge, meeting planners and their attendees receive personalized service that caters to every need, making for a truly memorable and positive meeting experience.